​We cannot accept returns or exchanges due to customer's convenience.

​

In the following cases, as a general rule , if you contact us within 7 days after the item arrives,

After the item is returned, we will check the condition of the item and exchange or repair it.

​

​ ■ If the delivered product is defective

■ When a product different from your order arrives

​

* When only unused / unwashed / indoor fitting

(Complete with accessories such as delivery note, tag, inner paper, etc./If you remove it, we will not accept it. )

​ * The shipping fee for defective or incorrect items is  It will be borne by ü ca.

​

​

​

​

In addition, we cannot accept returns or exchanges in the following cases.

​

■ In the case of exchange / return of color error due to customer's convenience

■ When a product that has been used once, repaired, washed, or cleaned

■ When scratches or stains occur on the part of the customer

■ When the delivery note, tag, inner paper, and other accessories are not complete (when the tag is separated from the product)

■ Products that have been delivered for more than 8 days

■ For price cuts and sale items

■ In addition, if we determine that we cannot accept returns or exchanges

​

​

* Please note that the product image may differ slightly from the actual color due to the characteristics of a computer or mobile terminal. Regarding the color of the image, we do not treat it as our defect.

(The color of the product is as good as possible so that what you see is not different .)

​

* If you are looking for product details such as colors, or if you are interested, please contact us before purchasing.

contact.uca.co@gmail.com

​

​

​